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Meet the Staff at Serra Toyota
Management
John McDonald
General Manager
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John McDonald
General Manager
John has been with Serra Toyota for 25 years. Toyota Serra Certified.
“My commitment has always been to the customer. Care and Concern…the Steve Serra Way”
Tim Mergenthal
General Sales Manager
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Tim Mergenthal
General Sales Manager
Tim has been with Serra Toyota for 11 years. He is Toyota Master Certified and a Sales Excellence Sales Manager.
Dave Harbison
Pre Owned Sales Director
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Dave Harbison
Pre Owned Sales Director
Dave has been with Serra Toyota for 4 years. He is Toyota Master Certified, a Notary Public, and a Sales Excellence Manager. He is also a Cardone University Graduate and F.I.L.E.S. certified.
Matt Lawley
New Vehicle Sales Manager
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Matt Lawley
New Vehicle Sales Manager
Matt has been with Serra Toyota for 20 years. He is Toyota Master Certified, Files Certified, Nada Certified, Applied Concepts Certified, and SETF Lease Certified.
Ben Sumter
Pre-Owned Sales Manager
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Ben Sumter
Pre-Owned Sales Manager
Sean Jadwin
New Vehicle Sales Manager
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Sean Jadwin
New Vehicle Sales Manager
Sean is Toyota Certified, JM&A Certified, F.I.L.E.S Certified, a Skills for the Business Manager & FILES Course Graduate, and an Advanced Finance & Insurance Course Graduate. He is also a Toyota Sales PRO and Sales Manager PRO.
Chris McDaniel
New Vehicle Sales Manager
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Chris McDaniel
New Vehicle Sales Manager
Chris has been with Serra Toyota for 17 years. He is Toyota Master Certified, JM&A Certified, F.I.L.E.S Certified, and a Sales Excellence Sales Manager. He is also an 8 year Toyota PRO.
Douglas Wood
Concierge Manager
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Douglas Wood
Concierge Manager
New Sales
Beh Doli
Sales Consultant
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Beh Doli
Sales Consultant
Beh has been with Serra Toyota for 9 years. He is Toyota Master Certified and an Applied Concepts Graduate. He has been a Toyota PRO for 9 years, Serra Sales Champion for 9 years, and is a 2 time Toyota STAR.
Morgan Smith
Sales Consultant
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Morgan Smith
Sales Consultant
Morgan has been with Serra Toyota for 21 years. He is Toyota Master Certified, an Applied Concepts Graduate, TCUV Certified, and a Cardone Graduate. He has achieved Toyota PRO for 21 years and Serra Sales Champion for 8 years.
Devin Davis
Sales Consultant
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Devin Davis
Sales Consultant
Marie Kramo
Sales Consultant
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Marie Kramo
Sales Consultant
MarieAnne has been with Serra Toyota for 6 years. She is Toyota Master Certified and an Applied Concepts Graduate.
Yao Komissa
Sales Consultant
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Yao Komissa
Sales Consultant
Yao has been with Serra Toyota for 3 years. He is Toyota Master Certified and an Applied Concepts Graduate.
Michael Shinkle
Sales Consultant
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Michael Shinkle
Sales Consultant
Michael has been with Serra Toyota for 2 years. He is Toyota Master Certified.
Liz Jordan
Sales Consultant
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Liz Jordan
Sales Consultant
Liz has been with Serra Toyota for 1 year. She is Toyota Master Certified. She also earned 2nd Place in the Serra Walk Around Contest.
Aubrey Whitt
Sales Consultant
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Aubrey Whitt
Sales Consultant
Aubrey has been with Serra Toyota for 1 year. He is enrolled in Cardone University and is an Applied Concepts Trainee.
Zachary Nichols
Sales Consultant
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Zachary Nichols
Sales Consultant
Abdoul Abo Aouda
Sales Consultant
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Abdoul Abo Aouda
Sales Consultant
Frank Vigil
Sales Consultant
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Frank Vigil
Sales Consultant
Amy Green
New Vehicle Sales
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Amy Green
New Vehicle Sales
Derrick Billups
New Vehicle Sales
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Derrick Billups
New Vehicle Sales
TJ Higgnbotham
New Vehicle Sales
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TJ Higgnbotham
New Vehicle Sales
Josh Barclay
New Vehicle Sales
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Josh Barclay
New Vehicle Sales
Sam Mohammed
New Vehicle Sales
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Sam Mohammed
New Vehicle Sales
Nicholas "Nick" Daniels
Sales Consultant
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Nicholas "Nick" Daniels
Sales Consultant
Pre-Owned Sales
Jorge Alarcon
Sales Consultant
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Jorge Alarcon
Sales Consultant
Joseph Jenkins
Sales Consultant
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Joseph Jenkins
Sales Consultant
Joseph has been with Serra Toyota for 22 years. He is Toyota Certified and an Applied Concepts Graduate. He has also been a Serra Sales Champion for 10 years.
Shawn Jenkins
Sales Consultant
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Shawn Jenkins
Sales Consultant
Shawn has been with Serra Toyota for 18 years. He is Toyota Master Certified, an Applied Concepts Graduate, and was a Cardone Student. He is also a Pre-Owned Sales Leader.
Kelvin Dancy
Sales Consultant
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Kelvin Dancy
Sales Consultant
Kelvin has been with Serra Toyota for 3 years. He is Toyota Certified, enrolled in Cardone University, and is an Applied Concepts Trainee. He also earned 3rd place in the 2022 Serra Walk Around Contest.
Howard Brown
Pre-Owned Sales
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Howard Brown
Pre-Owned Sales
Pablo Rubio
Sales Consultant
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Pablo Rubio
Sales Consultant
Montrel King
Sales Consultant
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Montrel King
Sales Consultant
Vondia Jackson
Sales Consultant
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Vondia Jackson
Sales Consultant
William Dennis
Pre-Owned Sales
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William Dennis
Pre-Owned Sales
Brett Galloway
Pre-Owned Sales
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Brett Galloway
Pre-Owned Sales
Austin Martin
Pre-Owned Sales
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Austin Martin
Pre-Owned Sales
David Lewis
Sales Consultant
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David Lewis
Sales Consultant
Finance
Gary Sigal
Finance Director
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Gary Sigal
Finance Director
Gary Wilson
Finance Manager
Gary Wilson
Finance Manager
Reggie Coleman
Compliance Delivery Specialist
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Reggie Coleman
Compliance Delivery Specialist
Joel Hogeland
Compliance Delivery Specialist
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Joel Hogeland
Compliance Delivery Specialist
Angela "AJ" Crowe
Compliance Delivery Specialist
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Angela "AJ" Crowe
Compliance Delivery Specialist
George Case
Compliance Delivery Specialist
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George Case
Compliance Delivery Specialist
Johnny Watwood
Compliance Delivery Specialist
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Johnny Watwood
Compliance Delivery Specialist
Service
Matt Patterson
Service Director
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Matt Patterson
Service Director
Matt has been with Serra Toyota for 17.5 years. He is Master Toyota Certified. He is also ASE Certified, an SET Pro, and a Service Director Excellence Award Winner.
Brian Milam
Lane Manager
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Brian Milam
Lane Manager
Brian has been with Serra Toyota for 18 years. He is Toyota Certified and a pro asm.
Eric Hale
Assistant Service Manager
Eric Hale
Assistant Service Manager
Dennis Wood
ASM
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Dennis Wood
ASM
Dennis has been with Serra Toyota for 12 years. He is Toyota Master Certified. He is also pro asm ASE Certified.
Josh Wood
ASM
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Josh Wood
ASM
Josh has been with Serra Toyota for 4 years. He is Toyota Master Certified. He is also pro asm ASE Certified.
Mitch Kelly
ASM
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Mitch Kelly
ASM
Mitch has been with Serra Toyota for 6 years. He is Toyota Certified and a pro asm.
Jon Shackelford
ASM
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Jon Shackelford
ASM
Jon has been with Serra Toyota for 3 years. He is Toyota Certified and a pro asm.
William Humphrey
ASM
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William Humphrey
ASM
William has been with Serra Toyota for 2 years. He is Toyota Certified.
Shannon Grider
ASM
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Shannon Grider
ASM
Shannon has been with Serra Toyota for 1 year. He is Toyota Certified.
Shaiyanne Castillo
BDC Supervisor
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Shaiyanne Castillo
BDC Supervisor
Shaiyanne has been with Serra Toyota for 2 years. She is Toyota Certified. She is also a BDC Master.
Kayla Gadbaw
Rental Manager
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Kayla Gadbaw
Rental Manager
Dustin Parker
ASM
Customer Service
Meghan Barnes
Customer Relations Manager
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Meghan Barnes
Customer Relations Manager
Meghan has been with Serra Toyota for 10 years. She is Toyota Master Certified. She is also a 6 time CRM Excellence Award Winner.
Sara Vincent
Internet Sales Assistant
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Sara Vincent
Internet Sales Assistant
Serra Toyota 33.620739 ,
-86.685242 .
