Customer Testimonials

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DealerRater May 16, 2022

Paper work went smoothly, purchasing and ordering a new 4Runner was like cutting cake. I will continue to use them. I’m

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DealerRater May 16, 2022

I have always had a very positive experience and will always use this dealership for all my maintenance checks.

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DealerRater May 13, 2022

Couch Poulin and Chris always works with me and gets me good deals a follow up with me and they help me and to getting other vehicles and I thank him for being honest

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DealerRater May 12, 2022

The time was long and l was prepared by them. The accomplishments was great also.

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DealerRater May 11, 2022

Mr.Freddie Jordan was very helpful in my current situation . Giving me all of the important information for my next vehicle purchase . I highly recommend

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Cars May 11, 2022

Great service from Simeon Williams! He was very helpful and explained the whole process. He kept me updated and answered all my questions as I waited for my new car which arrived in less than two months. Serra Toyota is very clean and everyone is extremely friendly. Absolutely best decision to buy my new Toyota from Serra. I’d highly recommend Simeon and Serra Toyota!

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DealerRater May 10, 2022

Smooth, easy process in service. Always take great care of me. Will continue to be my dealership of choice for all of my service needs.

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DealerRater May 9, 2022

Professional and very knowledgeable about each and every vehicle great showmanship polite and also courteous

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DealerRater May 7, 2022

My service advisor Brandon Kiker was very professional. He explained what work was performed and assured me that my tires were safe. The service waiting room was very clean and the free coffee snacks and even sandwiches was much appreciated.

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DealerRater May 6, 2022

I love purchasing my cars from here and I love my salesman Mike Mayhan personality

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DealerRater May 3, 2022

Great experience. Friendly people and staff. The Salesman and Financial staff was helpful and friendly. We felt like part of the family.

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DealerRater May 3, 2022

Great place! Would definitely recommend to basically everyone! Great service and especially nice people who will do everything to help you out!

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DealerRater May 3, 2022

I honestly had a great service from this Dealership in general and all above Komissa Yao,the sale person. I can’t wait to recommend him to my family and friends willing to purchase vehicles.

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DealerRater May 2, 2022

Great experience! Easy to work with! Made it a smooth process from start to finish.

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DealerRater May 1, 2022

Excelente customers service,congratulations I will recomend to my friends the good service with Toyota dealership keep up your good job.

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DealerRater May 1, 2022

It was a very pleasant experience for a first time buyer. Thank you Serra Toyota. ⭐⭐⭐⭐⭐

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Cars Apr 30, 2022

Honest to the tee about the vehicles I was interested in Easy going atmosphere Never felt pressured by Mr. Michael Slaughter Was given detailed information about the financial side of the deal.

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DealerRater Apr 29, 2022

Very knowledgeable, very helpful, and sweet (Aubrey Whitt). He helped me choose the right car that fit my needs. I definitely recommend him if anyone needs or want a car.

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DealerRater Apr 28, 2022

Tj was a great salesman he made sure I got the best deal on my brand new Camry

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Cars Apr 28, 2022

Fantastic experience with Serra Toyota! Jerry was my sales person and was efficient, friendly, and got me in a new truck with a great payment rate!

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DealerRater Apr 27, 2022

The service department were great I came early and a young men name Mr. Kiker showed up on a flying carpet, he was sharp.

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Cars Apr 26, 2022

Very knowledgeable, very helpful, and sweet (Aubrey Whitt). He helped me choose the right car that fit my needs. I definitely recommend him if anyone needs or want a car.

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DealerRater Apr 24, 2022

This dealership is very clean , polite people to talk to, they communicate with during your visit. They let you know of any future needs coming up in future. Everybody there has your respect.

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DealerRater Apr 23, 2022

Easy transaction! Great deal! My salesman was very knowledgeable of the car that I bought

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Cars Apr 22, 2022

I enjoyed my experience of purchasing a car from Serra Toyota. Tony Evans was very attentive to the type of vehicle I wanted and he made it happen.Very courteous kind sufficient and handles his job very Professional. Love this Dealership and the salesman for finding the SUV I wanted. I love my car. Thanks Serra Toyota and Tony Evans. Excellent!! (Esther White).

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DealerRater Apr 22, 2022

Aaron was very helpful and on point. He saved me some money on a tire balance with the air filter that he didn’t have to use on my extended service plan. Thanks

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Cars Apr 21, 2022

I bought my new Toyota Corolla through Grant at Serra and he helped make the process very smooth! I’m very happy with my new car!

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Cars Apr 21, 2022

This was probably one of the smoothest, most enjoyable car-buying experiences I have ever had. Both Nathan Colamarino and Johnny Watwood were so helpful and informative, and made the choice to buy from Serra Toyota a no-brainer. I would definitely buy from them again. Thanks guys, for all your help - I love my car!!

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DealerRater Apr 18, 2022

Always professional and friendly. Not pushy at all. I'd strongly recommend Serra to anyone any time.

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DealerRater Apr 18, 2022

Serra Toyota is the absolute y. May wait time for my oil change was probably 30 minutes. They are always very nice when you drive up. I love my Toyota and I will buy another from Serra Toyota.

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DealerRater Apr 18, 2022

This dealership is always professional, courteous and quick to service my automobiles. They are the only group work on my cars. Excellent job guys!!!!

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DealerRater Apr 18, 2022

They done a good job getting you in and out quickly and take care of there customers

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DealerRater Apr 17, 2022

The service was fast and friendly and had me back on the road in less than thirty minutes.

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DealerRater Apr 17, 2022

Great place to find a ride! I was in the market for a gas saver but wanted a Manuel transmission. Luckily one was on the lot for a great price considering how the market is right now.

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DealerRater Apr 17, 2022

We’ve purchased several vehicles from this dealership. We receive excellent service and you can’t beat their friendly staff!

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DealerRater Apr 16, 2022

I was at work on Hwy 280. My low tire pressure light came on before I left home for work. I was worried about driving home at 10 pm with low tire pressure because I live 20 minutes from my job. I called Serra Toyota on a Saturday and they were able to give me an appointment on very short notice. I was grateful because as it turned out, I had a nail in my tire that could not be repaired. I purchased a new tire from Serra. I am very happy with the Service Dept.

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DealerRater Apr 16, 2022

Best car buying experience I’ve had by far. The sales, finance and management staff were top notch.

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DealerRater Apr 12, 2022

Great service. The service managers are always knowledgeable and friendly. Brian Milam is fantastic. They have always treated me very well and gave great advice on the things we need to do.

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DealerRater Apr 12, 2022

This was THE BEST car buying experience EVER!!! Chris McDaniel has taken care of us for years and is the very reason we keep coming back! Our Salesman Michael went above and beyond to make this a great experience!!!

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DealerRater Apr 11, 2022

Have purchased my last 3 vehicles & have had all services completed for each & will purchase future vehicles from them. Amazing customer service, communication open, clear & on point. Enjoy working with sales & service departments

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DealerRater Apr 11, 2022

I had a good experience with Beh, and I recommend him to you all. Thank you

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DealerRater Apr 10, 2022

By far easiest buying experience I’ve ever had, thanks. Charlotte and Sean were great help.

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DealerRater Apr 10, 2022

Excellent service! Matt Patterson and Dennis in particular are good communicating and providing very good service

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DealerRater Apr 9, 2022

Screaming Thank you !!! I came in and left driving my new car. Go see them.

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DealerRater Apr 9, 2022

Great service. They Always take good care of my vehicle. I will always recommend this dealership.

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DealerRater Apr 9, 2022

Fast and reliable as always. The maintenance team is very courteous every time I visit.

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DealerRater Apr 9, 2022

They are always friendly here. If you make an appointment you’ll be in and out in no time!

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DealerRater Apr 8, 2022

The 20K Service performed on my 2019Toyota Camry Hybrid XLE was thorough and timely and all under warranty.

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DealerRater Apr 7, 2022

It's a great place,friendly,do a good job and fast and reasonable too.

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DealerRater Apr 5, 2022

I am always pleased with the friendly, helpful service We get at Serra Toyota. I have never had to bring our vehicles back because something wasn't done right. Kudos to Aaron Shruberry and the service department

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DealerRater Apr 4, 2022

This was my 4th vehicle to purchase from Serra Toyota. The whole team is nice and professional. They talk to you as a person and not just someone there to buy a vehicle. I have not been able to find a dealership that can beat Serra’s prices or service. Save yourself some time and visit Serra Toyota for your next vehicle, you will not regret it! Liz, Robert and Smitty will take good care of you!

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DealerRater Apr 4, 2022

Excellent customer service. That is why I alwaysl come back to Serra toyota because of their service.

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DealerRater Apr 2, 2022

Professional, respectful and human with sense of humor. lobby was kept very clean and refreshments made it a pleasant wait.

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DealerRater Apr 2, 2022

Service is outstanding. Courteous and Professional. During my last visit, as team members came thru for their morning meeting, they gave a big and cheerful "GOOD MORNING" to all the customers in the lounge. 😃

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DealerRater Apr 2, 2022

Great customer service! Josh Richie was fast and efficient with the paperwork! Highly recommend !!go see them

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DealerRater Apr 2, 2022

Professional, knowledgeable and very helpful in making sure we were aware of all the features of our vehicle.

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DealerRater Apr 2, 2022

My service was top notch. Will definitely send others your way. Never have had a bad experience there.

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DealerRater Apr 1, 2022

Serra has always been prompt on getting service performed this is why we have purchased several vehicles from them

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Cars Mar 31, 2022

Simeon Williams at Serra Toyota was amazing to work with. He was always quick to respond to texts and calls and made sure that our car buying experience was great!

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DealerRater Mar 30, 2022

Had a very nice car buying experience. Dakota was the best! This is my 2nd time purchasing from Serra and i will always be back.

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DealerRater Mar 30, 2022

They scheduled my appointment quickly when we arrived they were very courteous the gentleman who helped us was very nice and did a great job I was very happy with the service if someone needed to service a Toyota I would recommend that they went to Sera Toyota in Birmingham

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DealerRater Mar 29, 2022

Having my car repaired at Serra Toyota was a wonderful experience . Dennis the service agent was awesome . They repaired my car on time and budget

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DealerRater Mar 29, 2022

Courteous, explained options, helped with purchase of tires. Explained other issues found during this visit.

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DealerRater Mar 28, 2022

The repairman was very good to us. We were informed about the needs of the car and how long it would take to be repaired. This was most helpful. Thanks Mr. Service man.

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DealerRater Mar 27, 2022

Staff is always friendly and professional as they inspect your vehicle and make recommendations based on best practices

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DealerRater Mar 26, 2022

Marie Anne was very knowledgeable about the vehicle. She could not have been more personable nor more professional. This was the best experience ever in purchasing a vehicle we have ever had. We will definitely return to purchase another Toyota from Serra, but more importantly, purchase another vehicle with Marie Anne.

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DealerRater Mar 26, 2022

Every time I go to Serra Toyota my Experience is always great! Where it is service or buying. I'm on my 3rd Toyota Camry. I Love my shopping experience. My salesman was Great Erick Fitzpatrick. Thanks Serra. Toyota!!!!

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DealerRater Mar 26, 2022

Very helpful and friendly. Knowledgeable staff and clean facility. Inventory was explained very well to customers.

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DealerRater Mar 25, 2022

Ron babice was AMAZING super helpful I got the car that I needed very badly and he was very professional I will be back and I’ll also be recommending all of my friends to him Tre who was new sales rep was also extremely nice and very helpful he spoke to me when I first arrived and answered all the questions I had before I seen Ron I would highly recommend them both!

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Cars Mar 25, 2022

Thanks kaylyn Wilson I love your service I’m definitely buying a car an send more people to you!!! You guys made me enjoy looking for a new car!!!

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DealerRater Mar 24, 2022

Take care of people . Clean place . Everyone is nice and caring. The right place to be

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DealerRater Mar 23, 2022

The service dept. was great. I have no complaints only compliments. I would recommend the service dept. to anyone.

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DealerRater Mar 23, 2022

Our only experience has been with the service department and it is excellent. Great service advisors and work done right.

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DealerRater Mar 23, 2022

Amadu and the entire sales team was amazing. The finance team and process was perfect.

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DealerRater Mar 22, 2022

Courteous and attentive staff. Great waiting area. Great service! Convenient service times and easy to schedule.

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DealerRater Mar 21, 2022

Dennis Wood great service writer. I would recommend Him to any one. Service department is great!!

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DealerRater Mar 21, 2022

Brian has always taken great care of me and my vehicle! I will always trust him with all my vehicles! Great Job!

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DealerRater Mar 20, 2022

The service department did an outstanding service on my vehicle in a short period of time.

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DealerRater Mar 20, 2022

Very clean, efficient and accommodating. Work hard to please the customer. Will use again in the future

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DealerRater Mar 18, 2022

Very attentive to what we were looking to purchase. Helpful in every respect. Good price on trade.

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DealerRater Mar 18, 2022

Beh Doli was awesome and the best car salesman’s in the Alabama. He is very good in what he do

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DealerRater Mar 17, 2022

I had a great experience and the customer service was great I would tell any and everyone one about Serra Toyota

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DealerRater Mar 17, 2022

Service team is great. Waiting time was short and very courteous. Always smiling and willing to assist.

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DealerRater Mar 16, 2022

Great working with Josh in service. He seems to do what is in the best interest of the customer and vehicle. Great communication. We appreciate the honest and quality work!

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DealerRater Mar 14, 2022

The staff are exceptionally professional when great customer service and handling customers , cars are well taken care of

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DealerRater Mar 12, 2022

It was quick. I like when you pull up and sensor read your car, nice.

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DealerRater Mar 11, 2022

Service writer Dennis Woods was very professional and helpful with receiving the service I needed.

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Cars Mar 8, 2022

Best customer service I’ve ever received! Will definitely be back soon. They did great with everything, and got me into a really great car and I love it!

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DealerRater Mar 7, 2022

I bought my car there in 2013 and that experience was a little rough, but have been working with Dennis Wood for service since. He is great and caring and the reason I have stayed with this car and Serra for service. Great Service Rep.!

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Cars Mar 5, 2022

Liz is the best. Great customer service and everything was explained perfectly. She made the process of buying a car so easy for us today.

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DealerRater Mar 5, 2022

Great service depth. Had 10 am appointment and car was taken in exactly at 10. Diagnosed a whistling sound coming from hood seal and repaired.

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DealerRater Mar 4, 2022

I’ve had my car for six years and it has been the best maintenance program I have ever had!

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DealerRater Mar 3, 2022

Friendly courteous staff,do everything possible to get what you want or what could work for you until you can get what you are really seeking

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DealerRater Mar 3, 2022

Josh Dayutis was absolutely amazing! Everyone knows car shopping is extremely stressful but after talking with Josh he kinda made us forget all that. They truly care and want to make sure you get what you actually want vs trying to sell you the top of the line vehicle just because it cost more. Josh and Serra Toyota has earned a new customer for life.

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DealerRater Mar 3, 2022

I come from Wetumpka to this dealership because this is where I purchased the car, and the Toyota dealership in Montgomery has not provided me acceptable service. Hunter Parker is my service advisor, and he always takes great care of me. I drive all of this way because customer service overall has gone way down hill. Here at Serra Toyota, I have never experienced that problem...so I will continue to come here. I appreciate the wonderful customer service. Mr. Merkerson

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Cars Mar 2, 2022

Great customer service! Very considerate and understanding. They work fast and friendly. Would definitely recommend Sydney. She will do everything possible to help you and make your experience worth it. I was in and out with a brand new car in just four hours. I’m a first time buyer and my experience was great! Sydney is definitely your go to girl!

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Cars Mar 2, 2022

Wonderful experience I had one short conversation on Saturday with Luke fox by the time I came in Monday morning he had the perfect vehicle waiting for me told me everything about the vehicle and made sure to get me my best deal

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Cars Mar 1, 2022

Reggie Coleman was outstanding ! He listen and then went to work giving me the BEST Experience in Buying a Car that I Simply LOVE. My Daughter bought her car and told me about Her experience with Reggie and he did Everything she said he could do for Me! Now that’s Customer Service

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DealerRater Feb 28, 2022

Friendly and kind staff and pleasant environment. Clean restrooms. Unfortunately, I had a Long wait experience.

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DealerRater Feb 27, 2022

Very helpful and not too long for a scheduled service appointment. Waiting area was clean and spacious!

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