Customer Testimonials
I buy a new car EVERY YEAR! This place… and Zackory Nichols, was THE BEST! I found my dream truck online and flew from Panama City Beach to Birmingham sight unseen for this beauty! Such a smooth and efficient vehicle buying process. Now, I have my dream truck and my beautiful SUV! Highly recommended!
Zach Nichols was a big help!
Zach was great.
When I went to Serra Toyota, Zachary Nichols helped me get the car I needed and wanted. They are very determined to help you and make sure you leave with something you’re happy with. He worked hard to get me my car and I am very grateful. Serra Toyota is definitely the place to go!!!
Zachary N was very helpful!!
Outstanding service, I have known Morgan Smith since 2005 when I bought a Tacome. He treated me right then, and when it was time to look for another vehicle, I gave him a call. And he came through with flying colors finding me exactly what I was lookung for.
Great! Very nice people.
The service I received was ver awesome. Beh is a really great salesman. If I could give him a million stars I would. I am very satisfied
I highly recommend Serra Toyota service team. Very knowledgeable and professional.
Devin and the sales team at Serra Toyota are great! They put me a better ride than I expected.
Thank you for the excellent friendly service. I always will be back to get service for my car!
He was wonderful answered all my questions, and was very knowledgeable. Would highly recommend doing business with him.
Miss V/ Vondia was so nice and very helpful. Everyone was very supportive and helpful. They made sure that I got the best deal possible! I would recommend them to anyone! Thanks Serra Toyota!
It was tremendous!!! Sales reps there were outstanding and very helpful!!!
Wonderful customer service and support. Was kept up to date on the status of my cars and their condition.
Beh is the best
Very professional very helpful 10/10 Highly recommended
Awesome experience and wonderful customer service. Thank you so much for all of your help
Zachary Nichols who worked with us was extremely helpful. Made the whole experience a breeze.
I love that Brandon Kiker knows my truck. He saw some scuff marks from an incident with a gate. He asked if he could drive the truck to the shop area for an estimate. That was so thoughtful, especially seeing how busy they are. The waiting area is so well thought out, enjoyed the coffee and snacks. Love Serra Toyota.
Appreciative to the fine staff and their knowledge. The snack bar is an added plus. Great customer service. The stability of personnel. Mitch is fantastic.
Alphonsi was very professional and found exactly what was needed!
Gavin was the best. He made sure I got what I wanted. He let me test drive as many cars as I wanted to and it was getting super late. He made it happened for me and I’m so thankful. Everything was smooth. Most definitely recommend
Mr. Parnell was excellent with me and making sure i rode off in a vehicle!
Fantastic experience!
Working with BEH DOLI has been a pleasure … I have and will continue doing business with him … straight forward and keeping it real !!! That’s why me and my family always come first and usually last to SERRA !!!!
Beh is wonderful!! I’ve bought 2 cars from him and each time he has been so helpful.
Very caring service providers. Always go here.
Mr. Sow is the best sale man. He’s so helpful and makes sure you get the best deal.
I waited about a hour and a half. I had a few things that need done. Otherwise everything was fine.
Matt Williams worked hard to find the car we wanted at the price point we desired. He made sure he knew what we were looking for and walked us through the entire process. Gary oversaw all the paperwork and we got all of our questions answered.
The service was great, however , my car was not ready in the timeframe I was given and no one let me know why or kept me updated.
Beh was awesome and worked out the numbers like I needed! I love my new RAV4
Always a wonderful experience at Toyota. Erick Fitzpatrick is 100% recommended. I have bought 3 cars from him so far and several more throughout the family. He is very understanding and personable. Best person to buy a car from!
Eric always goes above and beyond for our family. We have purchased 7 vehicles form him over the years. Absolute great guy to work with…
Me and my wife recently purchased a new Highlander and couldn’t have gotten better results from Erik, my wife and her parents have purchased more than 7 vehicles from Erik in the past 6 years and have always had top notch service. Erik is highly recognized for being more than just a salesman but also a friend to us and would recommend Erik for all future purchases and referrals. Erik carplug Fitzpatrick 833-EMY-PLUG
Great services! Will definitely come back for my next car!
I had my car serviced for the 5K schedule. The entrance was very visible, there were a lot of people ready to assist me, and my service rep scanned the VIN and started the process. I was escorted to a waiting area and the whole job was done in about 22 minutes or less. Best car service I have ever had.
The service center is always top notch they keep me notified of findings and progress of the service.
I love this service department. You keep customers because of how you treat them. They are efficient, helpful, and consistent. Each person treats you like family.
excellent salesman. efficient, kind and personable.. gave me exactly the deal we discussed over the phone. Finance manager also professional and cordial. They made the process as painless as car buying can be. The only negative is that originally there were add ons to the price of car but I was able to negotiate to have them taken off.
Thank you so much Liz Jordan for making my dream come true. If you need a car please go and see her, 100% professional and will get the job done.
Very pleased with total experience. My rep was great in every way. Would definitely recommend Serra to others and plan to be back.
Great service and my advisor Josh was the best one yet-a true blessing!
Great experience
Beh was very helpful, friendly and he went far and beyond to give me my dream car, am a very happy client. Thank you SerraToyota.
Alexis did a great job and she is my future dealer love working with her 💯🤙🏿
I will tell anyone, if you need a car, go to Serra Toyota, but see BEH DOLI!!! Best salesman EVER!!!!! Blessing to you Beh Doli!
I would most definitely recommend Serra Toyota Beh Doli my salesman is the bomb thank you so much for making it happen for me I will most definitely send my daughter your way Beh Doli
Zachary Nichols and Justin was extremely helpful in my purchase of my 2022 Toyota Tundra Limited!!
Everyone should shop with Beth Doli. He is great‼️ He is very helpful, and understanding.
Alexis was awesome
Mr. Beh Doli was very knowledgeable of the vehicles on the car lot and made our car buying experience very smooth.
I would definitely recommend Mr. Beh Doli here at Serra Toyota quick and very professional thanks for your patience.
Jake and Andrew were very helpful and patient while working with me for my purchase. They did everything they could to make sure I got what I needed & asked for. I would definitely go back to both, Jake and Andrew, for any other purchase or questions needed !
If you are in the Market for a vehicle, shop here and ask for Andrew Tipton! Andrew went above and beyond, found exactly what I was looking for and was patient and understanding from start to finish and made the process smooth, Highly recommend!
Very good experience Zachary Nichols went out of his way to help
Dennis is super friendly and gets things done. I would ask for Dennis in service everytime.
Everyone was very nice and professional. They do everything they can to put you in the car you want and that’s what I loved the most.
Excellent dealings and spectacular work by Zach Nichols
Great customer service. Salesman was knowledgeable and very helpful. Jake Hall made the process very pleasant.
Julian and his team showed us nothing but courtesy and got my son in the vehicle he deserves. Thanks guys
When I got to the dealership I was skeptical, but I was determined to not return home with the same vehicle I left with. Abdoul and his team fought super hard to put me in what I want. I’ll admit it was a hassle in my end due to financial issues, but everyone who helped fought very hard! I appreciate Montrell, Nathan, and Dave for assisting and pushing the process through on Abdoul’s behalf! I want to thank everyone again and let it be known how much I appreciate Abdoul for going above and beyond for me and ...
Serra Toyota is awesome!!! I love Mr. Ron he made my car buying easy...He is awesome!!!
Always a pleasant experience here
just bought our new car at serra toyota in birmingham with zach nichols! he was such a great help!
If you’re in the market for a new vehicle go see Andrew Tipton at Serra Toyota. Unmatched professionalism and friendliness was my experience
Alexis was so sweet! She helped me get the best price!
Kelvin Dancy is the best! He answered any and all questions, and was just enjoyable to be around!
Best experience ever with Beh Doli
This place is just amazing, Thank you Kelvin Dancy for helping find me and my twin sister a car! 🤩
Great job by the team at Serra
Andrew Tipton is the best one to see for a great buying experience! Thank you Andrew and Serra Toyota.
Beh Doli is i great salesman. I would definitely recommend him.
My experience with Serra's sales staff was a blessing in a very difficult time. They were courteous, helpful, realistic, respectful, and a hard working advocate for me during the process of trying to finance a vehicle. I cannot say enough good things about our salesperson. Serra has a higher Doc (documentation fee) than any other dealership I talked to. The explanation for the high price was that they were "very good at their jobs." If I judged that statement on my interaction with the sales staff, I would believe it, BUT my experience with the finance manager ...
Excellent service! Mr. Hopson was my salesman and he did a great job.