Customer Testimonials

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DealerRater May 26, 2024

The facility is always super clean with easy drop off. I always schedule service so I have time to wait on it.

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Google May 26, 2024

Derrick gave Amazing service and was very informative. Thank You for your help

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Google May 26, 2024

Kelsey was a great salesman

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Google May 26, 2024

Kelley was great....an took care of everything we needed

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Google May 26, 2024

Great salesman work out a great deal if you need a car Beh Doli is the right person!!!

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Google May 26, 2024

Had such a great experience with my car buying process….My sales man Howard and his team were amazing. Drove off in the car I wanted

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Google May 26, 2024

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Google May 25, 2024

Morgan was great! I loved working with him. He took his time with us and treated us like family. I will definitely send all my friends and family to Serra Toyota.

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Google May 25, 2024

You want a great deal and have a great time doing it? You talk to Morgan Smith over at Serra. He's a straight shooter and he'll put you in a car that you want and need.

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Google May 25, 2024

Very friendly and willing to listen to needs and wants.

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Google May 25, 2024

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Google May 25, 2024

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Google May 25, 2024

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Google May 25, 2024

Courtesy and Friendly. I have purchased several vehicles from Shawn Jenkins and he has always given his best when it comes to Customer Service. His knowledge in Auto Service is Amazing. Thanks

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Google May 25, 2024

Friendly staff and great selection.

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Google May 25, 2024

Shawn, was great. Would recommend him to anyone

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Google May 25, 2024

Wow, Thank you Behi Doli!!!! A man that can make things possible

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Google May 25, 2024

Excellent experience from start to finish!

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Google May 25, 2024

Great customer service and hospitality by all staff

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Google May 25, 2024

Great dealership. My family has used them for many years

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Google May 25, 2024

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Google May 25, 2024

abdoul was great , and customer service was excellent

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Google May 24, 2024

Liz is the best! She helped me with a highlander and when I didn't like it 3 weeks later[ it was too big] she helped me get into a rav4.

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Google May 24, 2024

Highly Recommend speaking with Jorge, he helped me find what I was exactly looking for

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Google May 24, 2024

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Google May 24, 2024

Mr. Billups have great knowledge of the vehicle highly recommend

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Google May 24, 2024

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Google May 24, 2024

Buying a car with Serra Toyota was amazing!! Howard Brown was amazing from the very first phone call. He is a people person and connects on a personal level that is kind and genuine. I’ve honestly never had a better car buying experience. He was so kind and sincere, truly a one-of-a-kind salesman. I was traveling from out-of-state to purchase a car and he made sure everything was ready and smooth for my purchase. I honestly cannot say enough good things about the entire experience. They were helpful in the finance department as well. I truly recommend this place ...

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Google May 24, 2024

Miss V !!!! ❤️such a great salesperson

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Google May 24, 2024

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Google May 23, 2024

! Best customer experience! I had a very specific truck I was looking for when I called in. Luckily, Montel picked up the phone and began what I considered to be the most customer-friendly experience from start to finish. Even taking my calls in his day off, he answered every question, researched every option and gave me room to think without pressure. I found Montel to be very genuine, honest and patient. I would 100% recommend him to any of my friends and family! Thanks, Montel!!

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Google May 23, 2024

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Google May 23, 2024

Am so happy with the way beh assist me

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Google May 23, 2024

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DealerRater May 23, 2024

prompt, did all we asked for service visit with timely updates and effective handlings our needs

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Google May 23, 2024

I’m brought two cars from this location and they will continue to get business from me. I’ve also gotten cars service at this location and the prices are affordable and the service tech will have your vehicle back on the road in no time. My check engine light came on last week for the first time since owning my vehicle ( almost 10 years) and just when I was fearing the worst it was a simple fix. Basically I needed a tune up and afterwards my car was running like it did the first day I drove it off the ...

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Google May 23, 2024

Derrick Billups is awesome and very knowledgeable about the vehicle

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Google May 23, 2024

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Google May 23, 2024

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DealerRater May 23, 2024

Fantastic customer service both in sales and service department. Always fair honest and helpful and so courteous

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Google May 23, 2024

Bought my first vehicle here a year ago. Been back for vehicle services and they always provide great customer service. Never had a bad experience with any of the staff.

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Google May 23, 2024

Have always had my vehicle serviced at Serra Toyota. The same place I purchased it from. Bryan Milam has been my service advisor for years.

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Google May 23, 2024

I went in for a warranty service. I was in and out in less than an hour. Easy and fast . Great experience

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Google May 22, 2024

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Google May 22, 2024

He did it again! Yao has sold My family and I multiple vehicles over the years at Serra Toyota. And as always, he is very patient, he's very knowledgeable and he has a no pressure easy going personality that makes for a exceptional car buying experience every single time. 💯

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Google May 22, 2024

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Google May 21, 2024

Pablo provided us with excellent, cheerful assistance with the purchase of our Corolla. He patiently answered all our questions, never pressuring us or rushing us. Thank you Pablo for showing us wonderful service, staying late and doing whatever was needed in our purchase.

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Google May 21, 2024

Sam was very helpful and super easy going throughout the whole process and got me all the information I was needing! 10/10 would recommend her to anybody!

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Google May 21, 2024

What made me try serra Toyota again was the sales associate Sam I mean she was amazing the center point location...i she treated me as a customer should over and beyond. Thanks

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Google May 21, 2024

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Google May 21, 2024

I arrived early but didn't have to wait. Service was professional, friendly and efficient. Oil change completed and in less than an hour I was back on the road. Thank you Service Department.

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Google May 21, 2024

The problem was diagnosed and repaired immediately! Thank You Serra Toyota!

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Google May 21, 2024

Jorge, was great! The service department people were very professional and courteous. They go above and beyond to make sure you are satisfied with your car. 10 out of 10

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DealerRater May 21, 2024

Great service nice facility can’t complain will call again will recommend them to others

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Google May 21, 2024

Nice service

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Google May 21, 2024

Quick but thorough. Food and snacks available, 2 large TVs, ample seating. Staff is easy to communicate with and friendly.

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Google May 20, 2024

Did all my repairs in a timely manner. Everyone was courteous and helpful.

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Google May 20, 2024

Brett Galloway was amazing! He took great care of us, even after business hours, to make sure that buying our new Toyota Sequoia was easy! Call Serra and ask for Brett

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Google May 20, 2024

Brent Galloway and the staff at Serra were awesome. Even though it’s a 2.5 hr drive, I will definitely check the inventory at Serra the next time we’re in the market for a car.

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Google May 20, 2024

They are very nice, professional and they treat you like family.

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Google May 20, 2024

My experience was WONDERFUL ABSOLUTELY AMAZING- hats off to Mr John

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Google May 20, 2024

Great experience

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Google May 20, 2024

(Translated by Google) Super recommending, especially the seller Jhonatan, he helped me a lot (Original) Súper recomendando en especial el vendedor Jhonatan me ayudó muchísimo

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Google May 20, 2024

(Translated by Google) It gives you great pleasure to be able to find a person who speaks Spanish, all your staff was very friendly, especially young Jonathan, he was very kind and patient, he managed to please all my needs and demands!! Super recommended!!! (Original) Le da mucho gusto poder encontrar a una persona que hable español, todo su personal fue muy amable en especial el joven Jonathan fue muy amable y paciente logró complacer todos mis necesidades y exigencias!! Súper recomendado!!!

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Google May 19, 2024

Our Sales Rep (Liz Jordan) was extremely helpful in every aspect. Highly recommend working with Serra Toyota.

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Google May 19, 2024

Liz and Jason were absolutely amazing! They made the process of buying a car transparent, informative, and really fun. I would recommend them to anyone!

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Google May 19, 2024

Customer service was good once you were acknowledged. Haggling took a minute. Overall satisfied with vehicle and service

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Google May 19, 2024

(Translated by Google) I visited Serra Toyota because they were going to change an airbag in my Toyota Corolla car and everything was very fast. The staff treated me very well, I am delighted, so I recommend that you visit the Serra Toyota agency either to purchase a car or to maintain it. (Original) Visite Serra Toyota porque me iban a cambiar una bolsa de aire de My carro Toyota Corolla y todo fue muy rápido. el personal me atendió muy bien estoy encantada así que les recomiendo que visiten la agencia Serra Toyota ya sea para adquirir un ...

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Google May 19, 2024

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Google May 19, 2024

Best deals in a 100 mile radius. Drove 2 1/2 hours to buy my truck from Serra. Marie was our sales person. She was great to deal with!!!

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Google May 19, 2024

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Google May 18, 2024

My entire experience was great! I arrived early and my car was serviced quickly by professional and friendly technicians.

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Google May 18, 2024

Went in to get a tire repaired and had to get a new one which I assumed I would. The service manager was very friendly and knowledgeable. I was in and out maybe 2 hrs or less.Thanks for a pleasant experience.

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Google May 18, 2024

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Google May 18, 2024

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Google May 18, 2024

They were all so awesome. I enjoyed every moment to talk with them. My experience was excellent. Liz, Jason,Sean are all awesome

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Google May 17, 2024

Had a great experience with Serra Toyota. Big thanks to Abdoul Abo Aouda for helping us find exactly what we were looking for!

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Google May 17, 2024

My experience at Serra Toyota was great! Ahmadou Sow is an excellent salesman. He was fast and efficient throughout the car buying process. I would give 10 stars. He is definitely a car salesman that I will recommend to anyone who is interested in purchasing a car!!

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Google May 16, 2024

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Google May 16, 2024

I came to Serra Toyota after having a bad experience at another Toyota dealership. I was of course irritated and starting to lose faith in finding a dealership that would do me right. When I got to Serra I was directed to a service advisor named Dustin. He was nice and listened to my problem with the previous dealership and with what I needed done to my vehicle. It of course was very busy that day so I know I had to wait a while which was fine. I just needed my car fixed properly. After all was done they ...

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Google May 16, 2024

They will work with you to make sure that you're satisfied, in means of purchasing a vehicle.

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Google May 16, 2024

Preordered/ bought the ‘25 camry. Higher otd than expected, but deal was made over the phone. So overall smooth process when i got there (a month later). In-out 1 1/2 hr.. Its an awesome car. Zipper than i expected. Currently getting 43 mpg! in sports mode

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Google May 16, 2024

beh helped even others wouldn’t !

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Google May 16, 2024

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Google May 16, 2024

William was very quick to figure out the problem and get it resolved!

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Google May 15, 2024

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Google May 15, 2024

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DealerRater May 15, 2024

Sam was excellent in regards to her profession, know ledge and honesty. . I very much enjoyed working with Sam.. you need more sales professional like Sam

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Google May 15, 2024

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Google May 14, 2024

My salesman (Mr. Yao) was great he worked with me to get me what I wanted and I’m very happy!!

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Google May 14, 2024

The best

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Google May 14, 2024

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Google May 14, 2024

Great service! Really nice people. Even had a person doing massage on others. Definitely recommending to others.

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Google May 13, 2024

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Google May 13, 2024

This was a very good experience, the best I've had in a few years.

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Google May 13, 2024

Ms. V was absolutely amazing! She made the process of finding the right vehicle easy and made sure we were happy with our purchase.

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Google May 13, 2024

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Google May 13, 2024

Awesome service

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Google May 13, 2024

Vondia went above and beyond Highly recommend

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Google May 12, 2024


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