Customer Testimonials
Paper work went smoothly, purchasing and ordering a new 4Runner was like cutting cake. I will continue to use them. I’m
I have always had a very positive experience and will always use this dealership for all my maintenance checks.
Couch Poulin and Chris always works with me and gets me good deals a follow up with me and they help me and to getting other vehicles and I thank him for being honest
The time was long and l was prepared by them. The accomplishments was great also.
Mr.Freddie Jordan was very helpful in my current situation . Giving me all of the important information for my next vehicle purchase . I highly recommend
Great service from Simeon Williams! He was very helpful and explained the whole process. He kept me updated and answered all my questions as I waited for my new car which arrived in less than two months. Serra Toyota is very clean and everyone is extremely friendly. Absolutely best decision to buy my new Toyota from Serra. I’d highly recommend Simeon and Serra Toyota!
Smooth, easy process in service. Always take great care of me. Will continue to be my dealership of choice for all of my service needs.
Professional and very knowledgeable about each and every vehicle great showmanship polite and also courteous
My service advisor Brandon Kiker was very professional. He explained what work was performed and assured me that my tires were safe. The service waiting room was very clean and the free coffee snacks and even sandwiches was much appreciated.
I love purchasing my cars from here and I love my salesman Mike Mayhan personality
Great experience. Friendly people and staff. The Salesman and Financial staff was helpful and friendly. We felt like part of the family.
Great place! Would definitely recommend to basically everyone! Great service and especially nice people who will do everything to help you out!
I honestly had a great service from this Dealership in general and all above Komissa Yao,the sale person. I can’t wait to recommend him to my family and friends willing to purchase vehicles.
Great experience! Easy to work with! Made it a smooth process from start to finish.
Excelente customers service,congratulations I will recomend to my friends the good service with Toyota dealership keep up your good job.
It was a very pleasant experience for a first time buyer. Thank you Serra Toyota. ⭐⭐⭐⭐⭐
Honest to the tee about the vehicles I was interested in Easy going atmosphere Never felt pressured by Mr. Michael Slaughter Was given detailed information about the financial side of the deal.
Very knowledgeable, very helpful, and sweet (Aubrey Whitt). He helped me choose the right car that fit my needs. I definitely recommend him if anyone needs or want a car.
Tj was a great salesman he made sure I got the best deal on my brand new Camry
Fantastic experience with Serra Toyota! Jerry was my sales person and was efficient, friendly, and got me in a new truck with a great payment rate!
The service department were great I came early and a young men name Mr. Kiker showed up on a flying carpet, he was sharp.
Very knowledgeable, very helpful, and sweet (Aubrey Whitt). He helped me choose the right car that fit my needs. I definitely recommend him if anyone needs or want a car.
This dealership is very clean , polite people to talk to, they communicate with during your visit. They let you know of any future needs coming up in future. Everybody there has your respect.
Easy transaction! Great deal! My salesman was very knowledgeable of the car that I bought
I enjoyed my experience of purchasing a car from Serra Toyota. Tony Evans was very attentive to the type of vehicle I wanted and he made it happen.Very courteous kind sufficient and handles his job very Professional. Love this Dealership and the salesman for finding the SUV I wanted. I love my car. Thanks Serra Toyota and Tony Evans. Excellent!! (Esther White).
Aaron was very helpful and on point. He saved me some money on a tire balance with the air filter that he didn’t have to use on my extended service plan. Thanks
I bought my new Toyota Corolla through Grant at Serra and he helped make the process very smooth! I’m very happy with my new car!
This was probably one of the smoothest, most enjoyable car-buying experiences I have ever had. Both Nathan Colamarino and Johnny Watwood were so helpful and informative, and made the choice to buy from Serra Toyota a no-brainer. I would definitely buy from them again. Thanks guys, for all your help - I love my car!!
Always professional and friendly. Not pushy at all. I'd strongly recommend Serra to anyone any time.
Serra Toyota is the absolute y. May wait time for my oil change was probably 30 minutes. They are always very nice when you drive up. I love my Toyota and I will buy another from Serra Toyota.
This dealership is always professional, courteous and quick to service my automobiles. They are the only group work on my cars. Excellent job guys!!!!
They done a good job getting you in and out quickly and take care of there customers
The service was fast and friendly and had me back on the road in less than thirty minutes.
Great place to find a ride! I was in the market for a gas saver but wanted a Manuel transmission. Luckily one was on the lot for a great price considering how the market is right now.
We’ve purchased several vehicles from this dealership. We receive excellent service and you can’t beat their friendly staff!
I was at work on Hwy 280. My low tire pressure light came on before I left home for work. I was worried about driving home at 10 pm with low tire pressure because I live 20 minutes from my job. I called Serra Toyota on a Saturday and they were able to give me an appointment on very short notice. I was grateful because as it turned out, I had a nail in my tire that could not be repaired. I purchased a new tire from Serra. I am very happy with the Service Dept.
Best car buying experience I’ve had by far. The sales, finance and management staff were top notch.
Great service. The service managers are always knowledgeable and friendly. Brian Milam is fantastic. They have always treated me very well and gave great advice on the things we need to do.
This was THE BEST car buying experience EVER!!! Chris McDaniel has taken care of us for years and is the very reason we keep coming back! Our Salesman Michael went above and beyond to make this a great experience!!!
Have purchased my last 3 vehicles & have had all services completed for each & will purchase future vehicles from them. Amazing customer service, communication open, clear & on point. Enjoy working with sales & service departments
I had a good experience with Beh, and I recommend him to you all. Thank you
By far easiest buying experience I’ve ever had, thanks. Charlotte and Sean were great help.
Excellent service! Matt Patterson and Dennis in particular are good communicating and providing very good service
Screaming Thank you !!! I came in and left driving my new car. Go see them.
Great service. They Always take good care of my vehicle. I will always recommend this dealership.
Fast and reliable as always. The maintenance team is very courteous every time I visit.
They are always friendly here. If you make an appointment you’ll be in and out in no time!
The 20K Service performed on my 2019Toyota Camry Hybrid XLE was thorough and timely and all under warranty.
It's a great place,friendly,do a good job and fast and reasonable too.
I am always pleased with the friendly, helpful service We get at Serra Toyota. I have never had to bring our vehicles back because something wasn't done right. Kudos to Aaron Shruberry and the service department
This was my 4th vehicle to purchase from Serra Toyota. The whole team is nice and professional. They talk to you as a person and not just someone there to buy a vehicle. I have not been able to find a dealership that can beat Serra’s prices or service. Save yourself some time and visit Serra Toyota for your next vehicle, you will not regret it! Liz, Robert and Smitty will take good care of you!
Excellent customer service. That is why I alwaysl come back to Serra toyota because of their service.
Professional, respectful and human with sense of humor. lobby was kept very clean and refreshments made it a pleasant wait.
Service is outstanding. Courteous and Professional. During my last visit, as team members came thru for their morning meeting, they gave a big and cheerful "GOOD MORNING" to all the customers in the lounge. 😃
Great customer service! Josh Richie was fast and efficient with the paperwork! Highly recommend !!go see them
Professional, knowledgeable and very helpful in making sure we were aware of all the features of our vehicle.
My service was top notch. Will definitely send others your way. Never have had a bad experience there.
Serra has always been prompt on getting service performed this is why we have purchased several vehicles from them
Simeon Williams at Serra Toyota was amazing to work with. He was always quick to respond to texts and calls and made sure that our car buying experience was great!
Had a very nice car buying experience. Dakota was the best! This is my 2nd time purchasing from Serra and i will always be back.
They scheduled my appointment quickly when we arrived they were very courteous the gentleman who helped us was very nice and did a great job I was very happy with the service if someone needed to service a Toyota I would recommend that they went to Sera Toyota in Birmingham
Having my car repaired at Serra Toyota was a wonderful experience . Dennis the service agent was awesome . They repaired my car on time and budget
Courteous, explained options, helped with purchase of tires. Explained other issues found during this visit.
The repairman was very good to us. We were informed about the needs of the car and how long it would take to be repaired. This was most helpful. Thanks Mr. Service man.
Staff is always friendly and professional as they inspect your vehicle and make recommendations based on best practices
Marie Anne was very knowledgeable about the vehicle. She could not have been more personable nor more professional. This was the best experience ever in purchasing a vehicle we have ever had. We will definitely return to purchase another Toyota from Serra, but more importantly, purchase another vehicle with Marie Anne.
Every time I go to Serra Toyota my Experience is always great! Where it is service or buying. I'm on my 3rd Toyota Camry. I Love my shopping experience. My salesman was Great Erick Fitzpatrick. Thanks Serra. Toyota!!!!
Very helpful and friendly. Knowledgeable staff and clean facility. Inventory was explained very well to customers.
Ron babice was AMAZING super helpful I got the car that I needed very badly and he was very professional I will be back and I’ll also be recommending all of my friends to him Tre who was new sales rep was also extremely nice and very helpful he spoke to me when I first arrived and answered all the questions I had before I seen Ron I would highly recommend them both!
Thanks kaylyn Wilson I love your service I’m definitely buying a car an send more people to you!!! You guys made me enjoy looking for a new car!!!
Take care of people . Clean place . Everyone is nice and caring. The right place to be
The service dept. was great. I have no complaints only compliments. I would recommend the service dept. to anyone.
Our only experience has been with the service department and it is excellent. Great service advisors and work done right.
Amadu and the entire sales team was amazing. The finance team and process was perfect.
Courteous and attentive staff. Great waiting area. Great service! Convenient service times and easy to schedule.
Dennis Wood great service writer. I would recommend Him to any one. Service department is great!!
Brian has always taken great care of me and my vehicle! I will always trust him with all my vehicles! Great Job!
The service department did an outstanding service on my vehicle in a short period of time.
Very clean, efficient and accommodating. Work hard to please the customer. Will use again in the future
Very attentive to what we were looking to purchase. Helpful in every respect. Good price on trade.
Beh Doli was awesome and the best car salesman’s in the Alabama. He is very good in what he do
I had a great experience and the customer service was great I would tell any and everyone one about Serra Toyota
Service team is great. Waiting time was short and very courteous. Always smiling and willing to assist.
Great working with Josh in service. He seems to do what is in the best interest of the customer and vehicle. Great communication. We appreciate the honest and quality work!
The staff are exceptionally professional when great customer service and handling customers , cars are well taken care of
It was quick. I like when you pull up and sensor read your car, nice.
Service writer Dennis Woods was very professional and helpful with receiving the service I needed.
Best customer service I’ve ever received! Will definitely be back soon. They did great with everything, and got me into a really great car and I love it!
I bought my car there in 2013 and that experience was a little rough, but have been working with Dennis Wood for service since. He is great and caring and the reason I have stayed with this car and Serra for service. Great Service Rep.!
Liz is the best. Great customer service and everything was explained perfectly. She made the process of buying a car so easy for us today.
Great service depth. Had 10 am appointment and car was taken in exactly at 10. Diagnosed a whistling sound coming from hood seal and repaired.
I’ve had my car for six years and it has been the best maintenance program I have ever had!
Friendly courteous staff,do everything possible to get what you want or what could work for you until you can get what you are really seeking
Josh Dayutis was absolutely amazing! Everyone knows car shopping is extremely stressful but after talking with Josh he kinda made us forget all that. They truly care and want to make sure you get what you actually want vs trying to sell you the top of the line vehicle just because it cost more. Josh and Serra Toyota has earned a new customer for life.
I come from Wetumpka to this dealership because this is where I purchased the car, and the Toyota dealership in Montgomery has not provided me acceptable service. Hunter Parker is my service advisor, and he always takes great care of me. I drive all of this way because customer service overall has gone way down hill. Here at Serra Toyota, I have never experienced that problem...so I will continue to come here. I appreciate the wonderful customer service. Mr. Merkerson
Great customer service! Very considerate and understanding. They work fast and friendly. Would definitely recommend Sydney. She will do everything possible to help you and make your experience worth it. I was in and out with a brand new car in just four hours. I’m a first time buyer and my experience was great! Sydney is definitely your go to girl!
Wonderful experience I had one short conversation on Saturday with Luke fox by the time I came in Monday morning he had the perfect vehicle waiting for me told me everything about the vehicle and made sure to get me my best deal
Reggie Coleman was outstanding ! He listen and then went to work giving me the BEST Experience in Buying a Car that I Simply LOVE. My Daughter bought her car and told me about Her experience with Reggie and he did Everything she said he could do for Me! Now that’s Customer Service
Friendly and kind staff and pleasant environment. Clean restrooms. Unfortunately, I had a Long wait experience.
Very helpful and not too long for a scheduled service appointment. Waiting area was clean and spacious!
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