Customer Testimonials
Amy Green is one of those once in a lifetime employee and i wouldnt recommend anyone else but her
Really friendly people here. Demarcus who was the salesman I got was real nice and helpful. I would recommend this place to anyone.
I loved my experience !!! Mr. Cooper got me in a brand new 2026 and i couldn’t be more happy !!!
Amy Green is the epitome of a1 customer service and making you feel like yall are family at the same time which is hard to find
Vishal was amazing to work with. I would recommend talking to him.
The BEST! Really liked the texted video proof of multipoint inspection.
Eric showed exceptional service as a new salesperson. Thank you
Devin was awesome and he helped us a ton!!!! Got the perfect truck because of him, so happy we could get a vehicle from this dealership!!!
Yao was wonderful in the car buying process! He made me feel incredibly comfortable and answered all my (ridiculous) questions with grace and patience! Very knowledgeable and walked me through everything I needed to know and didn’t do any “fluff”. Honest and to the point and I respect that so much! Loved all the team here in bham!!
Thanks Deen and Sean! You Guys ROCK! Thanks So Much! Others said no but You said Yes! 💃🏾💃🏾💃🏾💃🏾
We had a great experience with Marie
Marie was great!
Chris Jones Wonderful salesman, great to work with. Listed to my needs and sold me the perfect car.
I really liked the dealership and my salesperson Devin. Ultimately we couldn't reach a deal, but I would highly recommend working with them if you're looking for a toyota.
thanks yao
Chris Jones was the best, I'll be doing business in the future with him.
Amy Green was very professional. Her exceptional skill as a saleswomen and knowledge of products make her someone I intend to highly recommend to my friends and will be using for my future auto needs.
Eric did an amazing job with helping me find my new car. I’m now a proud owner of a 2026 Toyota Camry SE. Amy did a good job with helping Eric and I with numbers that fits within my budget. Once again thank you guys for everything! I will definitely recommend others to come by and see Eric or Amy.
Zachery is a great young man who has the potential to be one of the best in the business!
Amy Greene is awesome she was very professional and very helpful. I would highly recommend her
Thank you so much Gary Wilson in finance for everything you done to help me and the wisdom you have! Definitely will be back!
I love how attentive the employees are, it's hard finding a business that treats you like family and not a walking commission,. I wont go anywhere else
One of the most effortless and hassle free experience I've had with any car dealerships. Great people with exceptional service, Amy Green is a blessing!!!!
This is by far one of the best experiences i have ever had. Vishal was fast, knowledgeable, informative, and very polite and understanding. Vishal helped navigate the perfect vehicle for my family.. Hos favorite saying, "i got you"... we bought two cars from him in 2 days... He's the Man!
I had an outstanding experience working with my salesperson. She was exceptional in every area of the process. She was detailed, knowledgeable, and took the time to answer every question I had. Her expertise about the vehicle was impressive, and she made sure I understood all the features and options available.
Beyond her professionalism, she was incredibly friendly, patient, and welcoming. From the moment I arrived, she made me feel like family rather than just another customer. Her honesty, great character, and commitment to providing excellent service made the entire car-buying experience enjoyable and stress-free.
If you’re looking for ... Read More Google - Jun 24, 2026
Highly recommend! ⭐⭐⭐⭐⭐
We recently purchased a 2026 Toyota Grand Highlander Hybrid Max Platinum from Serra Toyota of Birmingham, and the experience was amazing from start to finish.
Our salesperson, Vishal, was knowledgeable, patient, thorough, and always responsive. No matter what questions we had or what options we wanted to explore, he consistently found answers and solutions. We worked with him for several hours before ever meeting him in person and felt comfortable enough to trust him with a substantial deposit—that’s how confident we were in his professionalism and integrity.
We live in Oxford, but we’re willing to travel ... Read More Google - Jun 24, 2026
Andrew McKinney was very helpful, knowledgeable and supportive during my car buying process I highly recommend 10/10 👌🏾
Andrew did an amazing job helping me out with all the questions I had. I will definitely be back. 👍🏽
Car guy Cooper was a blessings
Thank you so much Yao!
Ashley is awesome... she really cares!!!
Quick and precise.
Chris Jones was great!
Car Guy Cooper professionalism and determination to get my daughter what she wanted was effortless and efficient. A indeed smooth transaction 1000/10
I went into Serra Toyota knowing how reliable they are and hoping for the best as a first time car buyer. Erik/ Eric approached us in the parking lot and assisted us to find Serge. We started the process and they were very patient and willing to help. I highly recommend working with Eric and serge. The man in financing was very kind and easy to work with as well. The whole experience was pleasant and I’m so thankful for the team at Serra Toyota! So excited to drive away in a 2026 Toyota Corolla crossover
Thanks Yao
Marie was extremely professional. She made sure I left with an amazing car. So sweet and personable
Thanks Marie for the awesome experience on today.
I recently traded in my 2024 RAV4 XLE Hybrid Premium for the 2026 model and I couldn’t be happier with the decision! The refreshed interior and new trim details on the 2026 model are absolutely stunning — I’m completely in love with it.
The entire experience has been fantastic, and a huge part of that is thanks to Vishal. He made the whole process seamless from start to finish — handled all the paperwork efficiently, kept everything stress-free, and even delivered the vehicle ahead of schedule, just as promised.
If you’re looking to buy a new car or do a trade-in, "... Read More Google - Jun 22, 2026
Serge was extremely helpful, understanding and helpful great experience!!
Max was awesome. Very polite, friendly and patient. Go buy a car from him at Serra Toyota of Birmingham. 😊
Quick deal. The service and respect for time was great.
Don Pina was excellent in handling our purchase. He made the process easy and we had fun during it. Highly recommend. Thanks, Don!
Don was an absolute pleasure to work with!!
Very good customer service Very easy to work with Marie
Marie is very considerate and thorough very knowledgeable!
Max V was a pleasure to work with! Even though a deal did not happen at this time, I hope to one day do business with him when he locates the car we are after! Thanks! Brian
Staff was friendly and worked with us throughout the deal. I’m very happy with my new Rav4
Cooper is great ! He got me in my dream car!
Car guy Cooper was amazing very good honest guy the goat 🐐
Max was a nice young man and easy to work with. Thanks Max!
Everyone was awesome Max did a great job thanks so much
had a fantastic experience buying my brand new 2026 Toyota Corolla with the help of Billy! From the moment I arrived, he was extremely professional, patient, and highly knowledgeable. He walked me through all the features of the car and made sure I was completely comfortable before driving off the lot in a spotless Corolla with only 6 miles on the odometer. If you are looking to buy a vehicle, I highly recommend asking for Billy!
Always had good experience with Serra Toyota.
I had great experience with Don Pina. He's wonderful in assisting me buying my new car.
Ms.V was the best I definitely will be back because of her
The salesman and managers were so humbled to reassure me of my doubts!!! They really helped me
Car guy Cooper is the best smooth and easy process
Very professional service great deals.Staff are very friendly specially Mr.Vishal & Mr.Serge Assi very great people.I will 100% recommend Serra Toyota Birmingham.
Marie Kramer is the absolute best. Takes her time and explains everything. An absolute pleasure to work with. She took care of me and my daughter exceptionally! My daughter’s first car and a beautiful upgrade for me!
Everything was amazing. I walked out with my first dream car all thanks to Wesley! Handled us with care on the phone and in person.
Chris and Aubrey were so so awesome!!! Super kind and funny!
Our sale experience with Yao was exceptional! Yao’s customer service, and knowledge was top tier. Yao made sure we found what we wanted for our family and we didn’t feel forced to settle for something that we did not want.
Beh is the best top guy came through also stayed here to 10pm to make sure I didn’t leave empty please please visit and check him out again THE BEST!!!!
The entire process was awesome! Everyone was very nice and helpful! Made it quick and easy would definitely recommend
Best of the best and extremely nice and helpful will be back because of Ms.V
(Translated by Google) It was great, Serge was very kind to me, I recommend him, thank you, I feel happy (Original) Fue muy genial serge fue muy amable conmigo se lo recomiendo gracias me siento feliz
Good experience with Marie!
Great customer service 🙏🏾.
Beh was such a joy to have as a salesman
Nico was very helpful, professional, and was able to get me a great deal on a vehicle. I was impressed by their communication, as I live 2 hours from this location. We were able to get everything handled over the phone. I would highly recommend Nico and Serra Toyota.
Shawn Jenkins was an excellent salesman! He made the entire process very smooth and excellent follow up.
What a great experience! Wes Byars did a great job! He gave me all the information and kept me informed during the whole process! AJ was awesome as well! Taking the money was painless as it could be! Both very professional and represented Serra Toyota with respect and class! Thanks!
Car guy Cooper saved my life my car broke down same day got a new car thank you so much
Don Pina was very outstanding. He listened well. He made this experience very enjoyable and pleasant. He is very patience and attention to details. We will definitely recommend him to others.
My experience with Don Pina was amazing! He was very attentive to every detail, listened carefully to what we wanted, and made the entire car-buying experience exceptional. He truly took the time to understand our needs and helped us purchase the vehicle we desired. I appreciate his professionalism, patience, and dedication throughout the process. I will definitely be recommending Don Pina to others!
Be Doli got me in a car and im so happy and grateful 🙏 Thank you Be Doli
Serge Assi,Amazing and so Kind. Wonderful
Serge Assi is great, we love him. Thank you so much for the patience. He did good!
Nico stoudermire was great! Excellent efficiency with the service
Major shout out to Abdul for turning a bad experience into a majorly positive memory and just might have made me a loyal Toyota customer now! Honorable mentions to Amy as well! She wasn’t my dealer, but each time I was at the dealership she made sure I was being taken care of and just made me well welcomed! They both deserve a promotion and raises! This is what it’s all about, not focusing on a deal but creating and maintaining Positive Experiences and ensuring you can deliver all that’s being promised. Thank you to Tim (General ... Read More Google - Jun 12, 2026
My experience was great here! They have welcoming, low pressure and friendly staff.
Beh helped me get a car yall go get a car
Ms V was the best she got me approved with ease any credit was far from perfect if you have a good income you will leave with a car working with Ms V
Marie was knowledgeable I had a great experience
Marie Ann was absolutely fantastic! She made the whole car-buying process so easy and stress-free. She's incredibly knowledgeable, patiently answered all my questions, and really listened to what I was looking for without ever being pushy. I felt completely comfortable and confident throughout. If you're looking for a great experience and someone who genuinely cares, definitely ask for Marie Ann. Highly recommend!
Smooth experience and great communication among the staff
Serge Definitely a great experience got all the help we needed. He was very patient with us even though we demanded a lot and couldn’t ask for a better salesman. Come see him here at Sara Toyota in Centerpoint worth a while.
(Translated by Google) Serge The experience was very good, he was very attentive and helpful. 100% satisfied (Original) Serge La experiencia fue muy buena y muy atento y ayudó bastante 100% satisfecha
Serge Assi and Serra Toyota are the perfect team that led to my husband and I purchasing two vehicles on the same day. Serra Toyota had great incentives that we felt we couldn't pass up. Everyone we encountered was nice and very welcoming. Serge Assi was the perfect sales representative for us. Serge took his time with us so we did not feel rushed. He didn't cut any corners in the sales process. I've bought several vehicles from new dealerships and Serra Toyota along with Serge Assi was the only place I felt like I was a ... Read More Google - Jun 11, 2026