Customer Testimonials

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Google Mar 24, 2023

I buy a new car EVERY YEAR! This place… and Zackory Nichols, was THE BEST! I found my dream truck online and flew from Panama City Beach to Birmingham sight unseen for this beauty! Such a smooth and efficient vehicle buying process. Now, I have my dream truck and my beautiful SUV! Highly recommended!

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Google Mar 24, 2023

Zach Nichols was a big help!

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Google Mar 24, 2023

Zach was great.

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Google Mar 24, 2023

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Google Mar 23, 2023

When I went to Serra Toyota, Zachary Nichols helped me get the car I needed and wanted. They are very determined to help you and make sure you leave with something you’re happy with. He worked hard to get me my car and I am very grateful. Serra Toyota is definitely the place to go!!!

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Google Mar 23, 2023

Zachary N was very helpful!!

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DealerRater Mar 23, 2023

Outstanding service, I have known Morgan Smith since 2005 when I bought a Tacome. He treated me right then, and when it was time to look for another vehicle, I gave him a call. And he came through with flying colors finding me exactly what I was lookung for.

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Google Mar 23, 2023

Great! Very nice people.

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Google Mar 23, 2023

The service I received was ver awesome. Beh is a really great salesman. If I could give him a million stars I would. I am very satisfied

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Google Mar 22, 2023

I highly recommend Serra Toyota service team. Very knowledgeable and professional.

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DealerRater Mar 22, 2023

Devin and the sales team at Serra Toyota are great! They put me a better ride than I expected.

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DealerRater Mar 21, 2023

Thank you for the excellent friendly service. I always will be back to get service for my car!

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Google Mar 21, 2023

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Google Mar 21, 2023

He was wonderful answered all my questions, and was very knowledgeable. Would highly recommend doing business with him.

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Google Mar 21, 2023

Miss V/ Vondia was so nice and very helpful. Everyone was very supportive and helpful. They made sure that I got the best deal possible! I would recommend them to anyone! Thanks Serra Toyota!

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Google Mar 20, 2023

It was tremendous!!! Sales reps there were outstanding and very helpful!!!

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Google Mar 19, 2023

Wonderful customer service and support. Was kept up to date on the status of my cars and their condition.

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Google Mar 19, 2023

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Google Mar 18, 2023

Beh is the best

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Google Mar 18, 2023

Very professional very helpful 10/10 Highly recommended

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DealerRater Mar 17, 2023

Awesome experience and wonderful customer service. Thank you so much for all of your help

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Google Mar 17, 2023

Zachary Nichols who worked with us was extremely helpful. Made the whole experience a breeze.

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DealerRater Mar 17, 2023

I love that Brandon Kiker knows my truck. He saw some scuff marks from an incident with a gate. He asked if he could drive the truck to the shop area for an estimate. That was so thoughtful, especially seeing how busy they are. The waiting area is so well thought out, enjoyed the coffee and snacks. Love Serra Toyota.

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DealerRater Mar 16, 2023

Appreciative to the fine staff and their knowledge. The snack bar is an added plus. Great customer service. The stability of personnel. Mitch is fantastic.

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Google Mar 16, 2023

Alphonsi was very professional and found exactly what was needed!

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Google Mar 16, 2023

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DealerRater Mar 16, 2023

Gavin was the best. He made sure I got what I wanted. He let me test drive as many cars as I wanted to and it was getting super late. He made it happened for me and I’m so thankful. Everything was smooth. Most definitely recommend

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Google Mar 16, 2023

Mr. Parnell was excellent with me and making sure i rode off in a vehicle!

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Google Mar 16, 2023

Fantastic experience!

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Google Mar 16, 2023

Working with BEH DOLI has been a pleasure … I have and will continue doing business with him … straight forward and keeping it real !!! That’s why me and my family always come first and usually last to SERRA !!!!

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Google Mar 16, 2023

Beh is wonderful!! I’ve bought 2 cars from him and each time he has been so helpful.

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Google Mar 16, 2023

Very caring service providers. Always go here.

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Google Mar 14, 2023

Mr. Sow is the best sale man. He’s so helpful and makes sure you get the best deal.

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DealerRater Mar 14, 2023

I waited about a hour and a half. I had a few things that need done. Otherwise everything was fine.

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Google Mar 14, 2023

Matt Williams worked hard to find the car we wanted at the price point we desired. He made sure he knew what we were looking for and walked us through the entire process. Gary oversaw all the paperwork and we got all of our questions answered.

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Google Mar 14, 2023

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Google Mar 13, 2023

The service was great, however , my car was not ready in the timeframe I was given and no one let me know why or kept me updated.

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DealerRater Mar 13, 2023

Beh was awesome and worked out the numbers like I needed! I love my new RAV4

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Google Mar 13, 2023

Always a wonderful experience at Toyota. Erick Fitzpatrick is 100% recommended. I have bought 3 cars from him so far and several more throughout the family. He is very understanding and personable. Best person to buy a car from!

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Google Mar 13, 2023

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Google Mar 13, 2023

Eric always goes above and beyond for our family. We have purchased 7 vehicles form him over the years. Absolute great guy to work with…

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Google Mar 13, 2023

Me and my wife recently purchased a new Highlander and couldn’t have gotten better results from Erik, my wife and her parents have purchased more than 7 vehicles from Erik in the past 6 years and have always had top notch service. Erik is highly recognized for being more than just a salesman but also a friend to us and would recommend Erik for all future purchases and referrals. Erik carplug Fitzpatrick 833-EMY-PLUG

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Google Mar 13, 2023

Great services! Will definitely come back for my next car!

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Google Mar 13, 2023

I had my car serviced for the 5K schedule. The entrance was very visible, there were a lot of people ready to assist me, and my service rep scanned the VIN and started the process. I was escorted to a waiting area and the whole job was done in about 22 minutes or less. Best car service I have ever had.

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DealerRater Mar 12, 2023

The service center is always top notch they keep me notified of findings and progress of the service.

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DealerRater Mar 12, 2023

I love this service department. You keep customers because of how you treat them. They are efficient, helpful, and consistent. Each person treats you like family.

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DealerRater Mar 12, 2023

excellent salesman. efficient, kind and personable.. gave me exactly the deal we discussed over the phone. Finance manager also professional and cordial. They made the process as painless as car buying can be. The only negative is that originally there were add ons to the price of car but I was able to negotiate to have them taken off.

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Google Mar 12, 2023

Thank you so much Liz Jordan for making my dream come true. If you need a car please go and see her, 100% professional and will get the job done.

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DealerRater Mar 12, 2023

Very pleased with total experience. My rep was great in every way. Would definitely recommend Serra to others and plan to be back.

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Google Mar 12, 2023

Great service and my advisor Josh was the best one yet-a true blessing!

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Google Mar 12, 2023

Great experience

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Google Mar 12, 2023

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Google Mar 12, 2023

Beh was very helpful, friendly and he went far and beyond to give me my dream car, am a very happy client. Thank you SerraToyota.

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Google Mar 12, 2023

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Google Mar 12, 2023

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Google Mar 12, 2023

Alexis did a great job and she is my future dealer love working with her 💯🤙🏿

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Cars Mar 11, 2023

I will tell anyone, if you need a car, go to Serra Toyota, but see BEH DOLI!!! Best salesman EVER!!!!! Blessing to you Beh Doli!

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Google Mar 11, 2023

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DealerRater Mar 11, 2023

I would most definitely recommend Serra Toyota Beh Doli my salesman is the bomb thank you so much for making it happen for me I will most definitely send my daughter your way Beh Doli

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Google Mar 11, 2023

Zachary Nichols and Justin was extremely helpful in my purchase of my 2022 Toyota Tundra Limited!!

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Google Mar 11, 2023

Everyone should shop with Beth Doli. He is great‼️ He is very helpful, and understanding.

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Google Mar 10, 2023

Alexis was awesome

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Google Mar 10, 2023

Mr. Beh Doli was very knowledgeable of the vehicles on the car lot and made our car buying experience very smooth.

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Google Mar 10, 2023

I would definitely recommend Mr. Beh Doli here at Serra Toyota quick and very professional thanks for your patience.

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Google Mar 10, 2023

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Google Mar 10, 2023

Jake and Andrew were very helpful and patient while working with me for my purchase. They did everything they could to make sure I got what I needed & asked for. I would definitely go back to both, Jake and Andrew, for any other purchase or questions needed !

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Google Mar 9, 2023

If you are in the Market for a vehicle, shop here and ask for Andrew Tipton! Andrew went above and beyond, found exactly what I was looking for and was patient and understanding from start to finish and made the process smooth, Highly recommend!

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Google Mar 9, 2023

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Google Mar 9, 2023

Very good experience Zachary Nichols went out of his way to help

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Google Mar 9, 2023

Dennis is super friendly and gets things done. I would ask for Dennis in service everytime.

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DealerRater Mar 8, 2023

Everyone was very nice and professional. They do everything they can to put you in the car you want and that’s what I loved the most.

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Google Mar 8, 2023

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Google Mar 8, 2023

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Google Mar 8, 2023

Excellent dealings and spectacular work by Zach Nichols

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Google Mar 8, 2023

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Google Mar 8, 2023

Great customer service. Salesman was knowledgeable and very helpful. Jake Hall made the process very pleasant.

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Google Mar 8, 2023

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Google Mar 7, 2023

Julian and his team showed us nothing but courtesy and got my son in the vehicle he deserves. Thanks guys

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Google Mar 7, 2023

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Google Mar 6, 2023

When I got to the dealership I was skeptical, but I was determined to not return home with the same vehicle I left with. Abdoul and his team fought super hard to put me in what I want. I’ll admit it was a hassle in my end due to financial issues, but everyone who helped fought very hard! I appreciate Montrell, Nathan, and Dave for assisting and pushing the process through on Abdoul’s behalf! I want to thank everyone again and let it be known how much I appreciate Abdoul for going above and beyond for me and ...

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DealerRater Mar 6, 2023

Serra Toyota is awesome!!! I love Mr. Ron he made my car buying easy...He is awesome!!!

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Google Mar 6, 2023

Always a pleasant experience here

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Google Mar 6, 2023

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Google Mar 5, 2023

just bought our new car at serra toyota in birmingham with zach nichols! he was such a great help!

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Google Mar 5, 2023

If you’re in the market for a new vehicle go see Andrew Tipton at Serra Toyota. Unmatched professionalism and friendliness was my experience

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Google Mar 5, 2023

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Google Mar 5, 2023

Alexis was so sweet! She helped me get the best price!

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Google Mar 5, 2023

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Google Mar 5, 2023

Kelvin Dancy is the best! He answered any and all questions, and was just enjoyable to be around!

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Google Mar 5, 2023

Best experience ever with Beh Doli

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Google Mar 5, 2023

This place is just amazing, Thank you Kelvin Dancy for helping find me and my twin sister a car! 🤩

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Google Mar 5, 2023

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Google Mar 4, 2023

Great job by the team at Serra

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Google Mar 4, 2023

Andrew Tipton is the best one to see for a great buying experience! Thank you Andrew and Serra Toyota.

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Google Mar 4, 2023

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Google Mar 4, 2023

Beh Doli is i great salesman. I would definitely recommend him.

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Google Mar 4, 2023

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Google Mar 4, 2023

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Google Mar 4, 2023

My experience with Serra's sales staff was a blessing in a very difficult time. They were courteous, helpful, realistic, respectful, and a hard working advocate for me during the process of trying to finance a vehicle. I cannot say enough good things about our salesperson. Serra has a higher Doc (documentation fee) than any other dealership I talked to. The explanation for the high price was that they were "very good at their jobs." If I judged that statement on my interaction with the sales staff, I would believe it, BUT my experience with the finance manager ...

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Google Mar 3, 2023

Excellent service! Mr. Hopson was my salesman and he did a great job.


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